Support

Answers to common questions, plus a direct line to us.

Need a hand?

Email us with your Chrome version, the page you were on, and what happened. We usually reply within 1–2 business days.

Frequently asked questions

Most things people ask before emailing.

How do I open Picky on a page?

Click the Picky icon in your Chrome toolbar, or press Alt + Shift + I. A floating, draggable toolbar appears with the Inspect and Measure tools. Press the same shortcut again to hide it.

The toolbar didn't appear. What now?

Picky can't run on Chrome's internal pages (chrome://, the Web Store, and the new-tab page) for security reasons. Try it on a normal website. If it still doesn't show, reload the tab after installing, or remove and re-add the extension.

How do I measure the distance between two elements?

Switch to the Measure tool in the floating toolbar, click the first element, then click the second. Picky draws dimension scales with the exact pixel distance between them. Press Escape to exit measure mode.

Do my live edits change the real site?

No. Edits are applied as temporary inline styles in your browser only and disappear when you reload the page. Nothing is saved to the website or sent anywhere — it's a sandbox for trying out values.

Why does Picky need access to all sites?

Picky inspects whatever page you're on, so it requests permission to run on any site. It only activates when you toggle it on, and all analysis happens locally in your browser. See our Privacy Policy for the full breakdown.

Does Picky collect my data?

No. Picky has no servers and no analytics. The only thing it stores is small preferences (like where you dragged the toolbar) using Chrome's local storage on your own device. Read more in the Privacy Policy.

Can I copy styles out of Picky?

Yes. From the inspect panel you can copy the selected element as CSS, Tailwind, SVG, or JSON, and copy individual color values as HEX, RGB, or HSL.

Is Picky free?

Yes, Picky is free to install and use. If that changes, we'll say so clearly on this site first.